Keep Improving
QR Code Reporting

Put reporting where the issue happens

Create permanent QR codes for sites, areas and reporting purposes. People scan, complete a mobile-friendly form and submit without creating an account or installing an app. The report then enters Keep Improving as a managed case for authorised users to review and act on.

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Reporting should be obvious when somebody needs it

Put a reporting route at reception, in washrooms, staff areas, buildings or service points. People can tell you what they’ve noticed without searching for an email address or working out who to contact.

How this works in practice

Permanent routes

Change a linked form or instruction text without replacing the printed QR code.

Location context

Associate QR codes with sites and areas so reports arrive with useful context.

Practical downloads

Download PNG, SVG or printable PDF outputs for your reporting points.

Control and activity

Activate or deactivate a route and review scan and submission activity.

Put reporting where the issue happens

Create permanent QR codes for your sites, areas and reporting purposes. People scan, complete a mobile-friendly form and submit without an app or reporter account.

Change the linked form or saved instructions without replacing the printed QR code.

Explore QR Code Reporting
Keep Improving

See something we should know about?

Scan to report it

Illustrative QR code linking to the marketing explanation, rather than a live reporting formExample poster
SCAN → COMPLETE → SUBMIT

A simple route from a phone

No app for reporters. No login required to report.

Download QR codes in PNG, SVG and printable PDF formats.

A clear route from report to response

  1. 1

    Report

    Scan a QR code or open a public link and describe what you’ve noticed.

  2. 2

    Review

    An authorised user reviews the category, priority and access needs.

  3. 3

    Assign

    Give the right person ownership and set a deadline.

  4. 4

    Action

    Record the corrective or improvement work and track progress.

  5. 5

    Verify

    Check that the required action has actually been completed.

  6. 6

    Close

    Close the case with a clear record of the outcome.

  7. 7

    Learn

    Review recurring issues, positive reports and opportunities to improve.

Keep ownership and follow-up visible

Authorised users can set priorities, assign cases, record actions and notes, set deadlines, verify completion and retain a history of material changes. Public reporters don’t need a dashboard account.

Explore Case Management

Keep a balanced view

Compliments, suggestions, good catches and good practice matter alongside concerns and complaints. Review positive reporting and recurring issues to understand what should change and what should be repeated.

Where Keep Improving fits

QR codes are the entry point into reporting and case management, rather than a marketing campaign or general QR design service.

Explore related pages

Facilities ManagementEmployee ReportingCustomer FeedbackHealth & Safety ReportingMulti-Site ReportingCase Management

Questions about QR Code Reporting

Do reporters need an account or app?

No. Public reporters scan a QR code or open a public link, complete the form and submit. Only authorised dashboard users log in.

Can a form change after a QR code is printed?

Yes. The permanent public route lets you change the linked form, wording or configuration without replacing the printed QR code.

Are public submissions limited?

No. Public submissions are unlimited and don’t consume credits. Free includes up to 5 locations. Paid plans include unlimited locations, while site, dashboard-user and active-QR limits depend on the selected plan.

Make reporting easier. Make action accountable.

Give people a simple way to report what they see, then give your team a clear process for following it through.

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