What needs attention?
Review open cases, priorities and recent activity.
Dashboard
See what needs attention, what is overdue and what is improving
The Keep Improving dashboard gives authorised users a clearer view of reports, cases, actions and trends across the organisation.
Built around practical reporting and follow-up
What is overdue?
Keep outstanding deadlines and assigned work visible.
What needs checking?
Review cases awaiting verification.
What keeps happening?
Use categories and site filters to review repeated concerns and positive reports.
From observation to an accountable response
REPORTING → ACTION → IMPROVEMENT Illustrative example
01 / PUBLIC REPORT
Tell us what you’ve noticed
Category Facilities defect
What happened? The door closer isn’t working.
Submit report
No account or app required
02 / MANAGEMENT CASE
A clear next step
Action in progress- Case
- Door closer not working
- Owner
- Facilities manager
- Action
- Arrange repair and check operation
- Next step
- Verify completion
Report received → Reviewed → Assigned
A connected workflow
- 1
Report
Scan a QR code or open a public link and describe what you’ve noticed.
- 2
Review
An authorised user reviews the category, priority and access needs.
- 3
Assign
Give the right person ownership and set a deadline.
- 4
Action
Record the corrective or improvement work and track progress.
- 5
Verify
Check that the required action has actually been completed.
- 6
Close
Close the case with a clear record of the outcome.
- 7
Learn
Review recurring issues, positive reports and opportunities to improve.
Explore related pages
Make reporting easier. Make action accountable.
Give people a simple way to report what they see, then give your team a clear process for following it through.